Thasunda Brown Duckett oversees a banking network with more than $800B in deposits and investments, 5,000 branches, 16,000 ATMs and 48,000 branch employees – including more than 3,500 financial advisors – serving 24 million households nationwide.
Under Duckett’s leadership, Chase has undergone a digital and physical transformation that contributed to its ranking as #1 in customer satisfaction by J.D. Power, #1 for its mobile app, and the #1 most visited online portal among U.S. retail banks. Her team manages Chase’s first major branch expansion in 10 years which will add 400 branches in 15-20 new markets over five years.
Building on her passion for financial inclusion and empowerment, Duckett drives the bank’s development of new tools, products, and thought leadership to build financial health and wealth for all consumers.
Duckett is the executive sponsor of JPMorgan Chase’s Advancing Black Pathways program, aimed at helping black Americans achieve economic success through wealth, education, and careers. She is also a member of the steering committee for JPMorgan Chase’s Women on the Move initiative to advance women in their careers and in business, and the executive sponsor of the firm’s The Fellowship Initiative, which offers young men of color academic and social support to help them achieve personal and professional success.
Previously, Duckett was the CEO of Chase Auto Finance, and prior to that served as National Retail Sales Executive for Chase Mortgage Banking.
Duckett has been recognized widely as a leading executive in the finance industry. She was named one of the most powerful women in banking by American Banker magazine and as a “Top 100 Leading Female Executive” by Automotive News, one of the 50 most powerful women in corporate America by Black Enterprise magazine, and among the top most influential blacks in corporate America by Savoy magazine.
Duckett founded The Rosie and Otis Brown Foundation, in honor of her parents, to recognize and reward people who use ordinary means to empower and uplift their community in extraordinary ways. She sits on the board of the Children’s Learning Center of Fairfax County. Duckett was also among 16 women who inspired LeBron James’ first shoe for women, the Nike HFR x LeBron 16. The shoe was designed to honor the unsung, strong women who influenced James’ life as an athlete, philanthropist, and entrepreneur.
A native Texan, Duckett holds a Bachelor’s degree in Finance and Marketing from the University of Houston and an MBA from Baylor University. She lives in Connecticut with her husband and four children.