This recap blog was written by Sam Carrasquillo of Homeland Security as part of our Arlington Insights Series.
Enhancing Community Safety with TSA First Observer Plus
Key Takeaways from the TSA First Observer Plus Presentation at the Greater Arlington Chamber
Last Wednesday, the Transportation Security Administration (TSA) had the privilege of presenting the TSA First Observer Plus program to attendees of the Greater Arlington Chamber of Commerce meeting. The event provided a vital opportunity to engage with local business and community leaders on enhancing collective security across the transportation sector.
Summary and Takeaways
The presentation focused on empowering frontline employees and community members to recognize and report suspicious activity. The program emphasizes that “If you See Something, Say Something” is a shared responsibility, not just a federal mandate. Key takeaways included:
- Understanding Threats: Discussions covered current threat landscapes and the evolving tactics used by malicious actors targeting transportation systems and public spaces.
- Behavioral Indicators: Attendees learned how to identify common behavioral indicators associated with potential threats, moving beyond simple “objects” to observe human behavior.
- Reporting Mechanisms: Clear guidance was provided on the proper channels for reporting concerns, from immediate law enforcement contact for emergencies to routine reporting for less urgent observations.
- Arlington’s Unique Needs: The information was specifically framed around Arlington’s busy event schedule—including upcoming FIFA activities and regular stadium events—highlighting the relevance of vigilance in high-traffic areas.
The feedback was overwhelmingly positive, with many attendees finding the information both vital and highly relevant to their daily operations and the safety of the community.

Connect With Us
Sam Carrasquillo
Transportation Security Inspector
U.S. Department of Homeland Security
Transportation Security Administration
Dallas Office of Compliance
Cell: 214.603.9009
Samuel.Carrasquillo1@tsa.dhs.gov
Souriphone Susan Caldwell
Transportation Security Inspector U.S. Department of Homeland Security
Transportation Security Administration
Dallas Office of Compliance
Cell: 214.287.0406
Souriphone.Caldwell@tsa.dhs.gov
Website: First Observer Plus™ | Transportation Security Administration
Register to complete the course survey and print a certificate at:
First Observer Plus™ On-site Classroom Course | Transportation Security Administration
Course Number – 76040
Mode 1– Surface Transportation
Location – Arlington, TX
Instructor(s) – Sam Carrasquillo & Susan Caldwell


